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GRI Disclosure Requirement 418-1.A - Total number of substantiated complaints received concerning breaches of customer privacy, categorized by: »
i. complaints received from outside parties and substantiated by the organization; ii. complaints from regulatory bodies.
GRI Disclosure Requirement 418-1.B - Total number of identified leaks, thefts, or losses of customer data. »
GRI Disclosure Requirement 418-1.C - If the organization has not identified any substantiated complaints, a brief statement of this fact is sufficient. »
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