IRIS metric (OI5049)

Client Feedback System

Indicates whether the organization implements a feedback system to solicit client feedback and has an established procedure and/or committee to receive and handle client feedback.

3 Links with other taxonomies

GRI disclosure (102-17) - Mechanisms for advice and concerns about ethics »
2 related metrics in other taxonomies

GRI disclosure (418-1) - Substantiated complaints concerning breaches of customer privacy and losses of customer data »
3 related metrics in other taxonomies

SDG target (16.6) - Develop effective, accountable and transparent institutions at all levels »
13 related metrics in other taxonomies

How are these related ?   Disclosure of the methodology »